A2A Group Website

Contacts

LOCATIONS
Brescia Milan Bergamo
Via Lamarmora 230 -25124 BRESCIA
Phone +39  030 35531 - Fax +39  030 3553204
info@a2a.eu
 


How to reach it

Corso di Porta Vittoria, 4 - 20122 MILAN
Phone +39 02 77201 - Fax +39 02 77203920
infomi@a2a.eu
 

How to reach it

Via Suardi 26 - 24124 BERGAMO
Phone +39 035.351.111 - Fax +39 035.246645
infobg@a2a.eu
 


How to reach it

CLIENTS
Brescia

Toll free number

800 011 639
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Lamarmora, 230
(Monday, Tuesday, Thursday 8.15 - 13.00,  14.00 - 15.30
Wednesday 8,15 - 15,30
Friday 8.15 - 13.00
Milano

Toll free number
800 199 955
(from Monday to Friday from 8.30 to 17.00)

For calls from mobile or from abroad 
02 36609191
(from Monday to Friday from 8.30 to 17.00)

DTS  (Telephone system for hearing-impaired people)
02 77203222
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Francesco Sforza, 12
(from Monday to Friday  from 8.30 to 16.00)

Bergamo

Toll free number
800 012 012
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Suardi, 26 - Bergamo
(from Monday to Friday  from 8.00 to 12.30 and from 14.00 to 16)

INSTITUTIONAL
Direction of Communication and External Relations Investors

Direction:
Phone  +39 02 77204583
Fax +39 02 77203591
segreteriacre@a2a.eu  

Press office:
ufficiostampa@a2a.eu  

Social Responsibility
Phone +39 02 77204175 
Fax +39 02 77203535
sostenibilita@a2a.eu

A2A Investor Relations Team
ir@a2a.eu

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Sustainability Report

 

A2A activities in the three areas of the sustainability – economic, environmental and social – are summarized in the Sustainability Report of the Group.

The document, since 2008, provides qualitative and quantitative information in the greatest detail possible on the activities carried out by the Group during the year and their effect on its stakeholders (shareholders, customers, suppliers, employees, collaborators, the public administration, etc.) and the efforts made to manage these issues with a view to sustainable development.

The Sustainability Report has been prepared in accordance with the standards of the GRI (Global Reporting Initiative) “Sustainability Reporting Guidelines (version 3.1)”, together with the Electric Utilities Sector Supplement - Sustainability Reporting Guidelines & Electric Utility (RG Version 3.1/EUSS Final Version). The 2013 edition of the A2A sustainability report scored the top application level (A+).

For the first time was published the “materiality matrix”, where are represented the most relevant issues for A2A and its stakeholders. In A2A materiality matrix there are 37 issues, among which the priorities are: quality of provided services and attention to customer, employment and air quality.

 

Sustainability Report 2013

 

Sustainability Report
Document pdf
Sustainability Report 2013 Sustainability Report 2012
Abstract of Sustainability Report 2013

Abstract of Sustainability Report 2013

Sustainability Report 2012

Sustainability Report 2012

Abstract of Sustainability Report 2012 Abstract of Sustainability Report 2012
Sustainability Report 2011 Sustainability Report 2011
Sustainability Report 2010

Sustainability Report 2010

Abstract of Sustainability Report 2010 Abstract of Sustainability Report 2010
Sustainability Report 2009 (10 Mb) Sustainability Report 2009 (10 Mb)
Sustainability Report 2008 Sustainability Report 2008

 

 

 

Update at Mon, 29 Sep 2014 09:04