A2A Group Website

Contacts

LOCATIONS
Brescia Milan Bergamo
Via Lamarmora 230 -25124 BRESCIA
Phone +39  030 35531 - Fax +39  030 3553204
info@a2a.eu
 


How to reach it

Corso di Porta Vittoria, 4 - 20122 MILAN
Phone +39 02 77201 - Fax +39 02 77203920
infomi@a2a.eu
 

How to reach it

Via Suardi 26 - 24124 BERGAMO
Phone +39 035.351.111 - Fax +39 035.246645
infobg@a2a.eu
 


How to reach it

CLIENTS
Brescia

Toll free number

800 011 639
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Lamarmora, 230
(Monday, Tuesday, Thursday 8.15 - 13.00,  14.00 - 15.30
Wednesday 8,15 - 15,30
Friday 8.15 - 13.00
Milano

Toll free number
800 199 955
(from Monday to Friday from 8.30 to 17.00)

For calls from mobile or from abroad 
02 36609191
(from Monday to Friday from 8.30 to 17.00)

DTS  (Telephone system for hearing-impaired people)
02 77203222
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Francesco Sforza, 12
(from Monday to Friday  from 8.30 to 16.00)

Bergamo

Toll free number
800 012 012
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Suardi, 26 - Bergamo
(from Monday to Friday  from 8.00 to 12.30 and from 14.00 to 16)

INSTITUTIONAL
Direction of Communication and External Relations Investors

Direction:
Phone  +39 02 77204583
Fax +39 02 77203591
segreteriacre@a2a.eu  

Press office:
ufficiostampa@a2a.eu  

Social Responsibility
Phone +39 02 77204175 
Fax +39 02 77203535
sostenibilita@a2a.eu

A2A Investor Relations Team
ir@a2a.eu

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Sustainability Report 

 

A2A's activities related to the three areas of sustainability - fiscal, environmental and social - are summarised in the Group's sustainability balance sheet.

The Group acts responsibly towards its interlocutors (employees, clients, suppliers, investors, institutions, communities) for progressive and constant growth over time and to communicate the results of this commitment by means of the sustainability balance sheet, which has been published since 2008.

A year before the scheduled deadline, the 2014 edition was drafted according to the new Global Reporting Initiative (G4) guidelines, which put additional emphasis on reading the stakeholders' expectations carefully. They call for identifying the basis for processing the balance sheet itself and stating this in the materiality definitions.

Therefore, the "materiality matrix" was updated to represent the 24 most relevant issues for A2A and its stakeholders. Standing out among these priorities are: the quality of service provided, responsible management of the business supply chain, employment and personnel development, internal and external communication and air quality.
 

 

 

2014 Sustainability Report

 

Sustainability Report
Document pdf
Sustainability Report 2014 Sustainability Report 2014
Sustainability Report 2013 Sustainability Report 2012
Abstract of Sustainability Report 2013 Abstract of Sustainability Report 2013
Sustainability Report 2012

Sustainability Report 2012

Abstract of Sustainability Report 2012 Abstract of Sustainability Report 2012
Sustainability Report 2011 Sustainability Report 2011
Sustainability Report 2010 Sustainability Report 2010
Abstract of Sustainability Report 2010 Abstract of Sustainability Report 2010
Sustainability Report 2009 (10 Mb) Sustainability Report 2009 (10 Mb)
Sustainability Report 2008 Sustainability Report 2008

 

 

 

Update at Fri, 7 Aug 2015 15:22