A2A Group Website

Contacts

LOCATIONS
Brescia Milan Bergamo
Via Lamarmora 230 -25124 BRESCIA
Phone +39  030 35531 - Fax +39  030 3553204
info@a2a.eu
 


How to reach it

Corso di Porta Vittoria, 4 - 20122 MILAN
Phone +39 02 77201 - Fax +39 02 77203920
infomi@a2a.eu
 

How to reach it

Via Suardi 26 - 24124 BERGAMO
Phone +39 035.351.111 - Fax +39 035.246645
infobg@a2a.eu
 


How to reach it

CLIENTS
Brescia

Toll free number

800 011 639
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Lamarmora, 230
(Monday, Tuesday, Thursday 8.15 - 13.00,  14.00 - 15.30
Wednesday 8,15 - 15,30
Friday 8.15 - 13.00
Milano

Toll free number
800 199 955
(from Monday to Friday from 8.30 to 17.00)

For calls from mobile or from abroad 
02 36609191
(from Monday to Friday from 8.30 to 17.00)

DTS  (Telephone system for hearing-impaired people)
02 77203222
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Francesco Sforza, 12
(from Monday to Friday  from 8.30 to 16.00)

Bergamo

Toll free number
800 012 012
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Suardi, 26 - Bergamo
(from Monday to Friday  from 8.00 to 12.30 and from 14.00 to 16)

INSTITUTIONAL
Direction of Communication and External Relations Investors

Direction:
Phone  +39 02 77204583
Fax +39 02 77203591
segreteriacre@a2a.eu  

Press office:
ufficiostampa@a2a.eu  

Social Responsibility
Phone +39 02 77204175 
Fax +39 02 77203535
sostenibilita@a2a.eu

A2A Investor Relations Team
ir@a2a.eu

ITA

Identity of the Group: map of values

Within the process of integration taking place in the Group, A2A has devised a project to define the company values.
To define and communicate its own values means for a company:

  • To provide directions as to personal behaviour, in accordance with criteria both common and shared
  • To construct a management reference model
  • To develop a sense of identity in human resources.


The five values defined represent the principles by which organisational behaviour can be identified and to define managerial behaviour 

 

Excellence in results We are aiming at achieving our results and to satisfy our customers with competence and determination, recognising excellent contributions
Responsibility We undertake to do our very best, and are responsible for our actions
Team spirit We reach our targets by means of collaboration, sharing of objectives and personal optimisation
Innovation We face change and evolution contributing ideas, with flexibility and openness towards new things
Sustainability We are attentive to the impact that our choices have on the environment and the community

 

The map of values has been promoted with a continuous process of communication that extends to all the Company to promote the development of a Group pride, with a sense of belonging and a common identity.

Update at Wed, 22 Jun 2011 11:50