A2A Group Website

Contacts

LOCATIONS
Brescia Milan Bergamo
Via Lamarmora 230 -25124 BRESCIA
Phone +39  030 35531 - Fax +39  030 3553204
info@a2a.eu
 


How to reach it

Corso di Porta Vittoria, 4 - 20122 MILAN
Phone +39 02 77201 - Fax +39 02 77203920
infomi@a2a.eu
 

How to reach it

Via Suardi 26 - 24124 BERGAMO
Phone +39 035.351.111 - Fax +39 035.246645
infobg@a2a.eu
 


How to reach it

CLIENTS
Brescia

Toll free number

800 011 639
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Lamarmora, 230
(Monday, Tuesday, Thursday 8.15 - 13.00,  14.00 - 15.30
Wednesday 8,15 - 15,30
Friday 8.15 - 13.00
Milano

Toll free number
800 199 955
(from Monday to Friday from 8.30 to 17.00)

For calls from mobile or from abroad 
02 36609191
(from Monday to Friday from 8.30 to 17.00)

DTS  (Telephone system for hearing-impaired people)
02 77203222
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Francesco Sforza, 12
(from Monday to Friday  from 8.30 to 16.00)

Bergamo

Toll free number
800 012 012
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Suardi, 26 - Bergamo
(from Monday to Friday  from 8.00 to 12.30 and from 14.00 to 16)

INSTITUTIONAL
Direction of Communication and External Relations Investors

Direction:
Phone  +39 02 77204583
Fax +39 02 77203591
segreteriacre@a2a.eu  

Press office:
ufficiostampa@a2a.eu  

Social Responsibility
Phone +39 02 77204175 
Fax +39 02 77203535
sostenibilita@a2a.eu

A2A Investor Relations Team
ir@a2a.eu

Business Unit

From January 1, 2015, the Group undertook a process of organizational change in order to make the organization effective and oriented to achieve results with dedicated Business Units. This resulted in a shift from an organizational structure based on sector to an organizational structure based on Business Units.

 

The 7 Business Units

GENERATION AND TRADING BUSINESS UNIT

Manages the generation plant portfolio(1) of the Group. The “Generation” segment has the specific goal of maximising plant availability and efficiency, and minimising operating and maintenance costs (O&M). The “Trading” segment has the task of maximising the profit from the management of the energy portfolio through the purchase and sale of electricity, fuel (gas and non-gas) and environmental rights on the wholesale domestic and foreign markets. Also part of the Business Unit is the activity of trading all energy commodities (gas, electricity, environmental securities) on the domestic and foreign markets.

(1)Total installed capacity of 8.9 GW.

COMMERCIAL BUSINESS UNIT

Retail sales of electricity and natural gas to customers in the free market and marketing to customers served under the ‘protection’ mode.

ENVIRONMENTAL BUSINESS UNIT

Deals with the whole cycle of waste management, including collection and street cleaning, treatment, disposal and recovery of materials and energy.

In particular, collection and sweeping refers mainly to the cleaning of the streets and collecting waste for transport to its destination.

Waste treatment, however, is the work carried out in dedicated centres performing the processing of waste in order to make it suitable for recycling.

Finally, the activities of disposal of urban and special waste in combustion plants or landfills ensures the eventual recovery of energy via waste-to-energy or the use of biogas

HEAT AND SERVICES BUSINESS UNIT

This Business Unit primarily sells heat and electricity produced by cogeneration plants (mostly owned by the Group). The sale of cogenerated heat occurs through district heating networks. It also ensures the activity of operation and maintenance of cogeneration plants and district heating networks, as well as providing the management of heating plants owned by third parties (heat management services).

NETWORKS BUSINESS UNIT

Handles the technical and operational management of distribution networks for electricity, transport and distribution of natural gas and the management of the integrated water cycle (water collection, aqueduct management, water distribution, sewer network management, water purification). Also covered are activities relating to public lighting, traffic regulation systems, the management of votive lights and systems design services.

EPCG BUSINESS UNIT

Covers the activities carried out by the subsidiary Elektroprivreda Crne Gore AD Nikšic'(2) in relation to the production and sale of electricity in Montenegro and the operational/technical management of its power supply networks.

(2)Total installed capacity of 0.9 GW.

OTHER SERVICES AND CORPORATE

Corporate services include the activities of guidance, strategic direction, coordination and control of industrial operations, as well as services to support the business and operating activities (example: administrative and accounting services, legal services, procurement, personnel management, information technology, telecommunications etc.). Other Services also include activities relating to video surveillance services, data transmission, telephony and internet access services.

Update at Mon, 25 Jul 2016 09:15