A2A Group Website

Contacts

LOCATIONS
Brescia Milan Bergamo
Via Lamarmora 230 -25124 BRESCIA
Phone +39  030 35531 - Fax +39  030 3553204
info@a2a.eu
 


How to reach it

Corso di Porta Vittoria, 4 - 20122 MILAN
Phone +39 02 77201 - Fax +39 02 77203920
infomi@a2a.eu
 

How to reach it

Via Suardi 26 - 24124 BERGAMO
Phone +39 035.351.111 - Fax +39 035.246645
infobg@a2a.eu
 


How to reach it

CLIENTS
Brescia

Toll free number

800 011 639
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Lamarmora, 230
(Monday, Tuesday, Thursday 8.15 - 13.00,  14.00 - 15.30
Wednesday 8,15 - 15,30
Friday 8.15 - 13.00
Milano

Toll free number
800 199 955
(from Monday to Friday from 8.30 to 17.00)

For calls from mobile or from abroad 
02 36609191
(from Monday to Friday from 8.30 to 17.00)

DTS  (Telephone system for hearing-impaired people)
02 77203222
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Francesco Sforza, 12
(from Monday to Friday  from 8.30 to 16.00)

Bergamo

Toll free number
800 012 012
(from Monday to Friday from 8.30 to 17.00)

Customer centre
Via Suardi, 26 - Bergamo
(from Monday to Friday  from 8.00 to 12.30 and from 14.00 to 16)

INSTITUTIONAL
Direction of Communication and External Relations Investors

Direction:
Phone  +39 02 77204583
Fax +39 02 77203591
segreteriacre@a2a.eu  

Press office:
ufficiostampa@a2a.eu  

Social Responsibility
Phone +39 02 77204175 
Fax +39 02 77203535
sostenibilita@a2a.eu

A2A Investor Relations Team
ir@a2a.eu

Manufacturing Capital

The Manufacturing Capital is comprised of the set of plants and infrastructure with which the A2A Group carries out its activity.
 

 

The Generation and Trading BU

The Generation and Trading BU controls most of the installed capacity of the Group’s electricity and heat production plants

4 Hydroelectric unit - 9 Thermoelectric plants - 5 Photovoltaic plants

Environment BU

The plants managed by the Environment BU cover all phases of the integrated waste cycle, from collection to processing up to recovery in the form of energy or matter, or final storage

10 Material treatment and recovery plants - 10 Biogas combustion plants - 7 ITS - 15 Landfills - 5 Waste-to-energy plants

The Networks and Heat BU

The Networks and Heat BU is responsible for the coordination, implementation and maintenance of the electricity, gas, heat and water cycle network distribution infrastructure, as well as the management of heat and electricity production plants.

13,952 km of electricity network - 8,055 km of gas network - 3,456 km of aqueduct networks - 2,186 km of sewers network - 57 Purifiers - 261 Wells - 243 Sources - 221 Stations lifting - 8 Cogeneration plants - 1 Thermal solar plant - 1,031 km of district heating network

 

Material issues Management method 2015 actions 2016 - 2020 Sustainability Plan actions
Responsible management of the business units A2A undertakes to responsibly manage the operations of the business units, pursuing the continuous improvement of the infrastructures and processes, developing a specific system for the management and prevention of risks to sustainability. • Improvement in the performance of combined cycles
• Started the process of
reconverting the San Filippo
del Mela plant
• Modernisation of the Verziano
purification plant
• Increased incidence of the capacity
to recover materials from the
Group plants on municipal waste
collected, from 31% to 82%
• 13.7% increase in the volume to
which district heating and district
cooling services are provided