Stakeholder Engagement
Listening to and understanding the needs of its stakeholders to ensure stable and lasting relationships over time is one of the main objectives of the Group.
Today, the various functions of the Group are engaged in forms of listening to and consulting with the appropriate persons. To define a mechanism more coordinated and integrated in the decision-making process, the introduction of a methodology for mapping stakeholders is being studied which will permit the definition of a structured engagement for them
To do this, an approach is necessary that uniquely identifies the stakeholders, the material issues with which the involvement is initiated, the objectives to be achieved and the means of implementation.
At present A2A has identified and represented on a map their key stakeholders where involvement relations can be developed on the basis of the 5 values.