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SDG 8: Decent work and economic growth

Sustainable Development Goal

Promote inclusive and sustainable economic growth, employment and decent work for all

Policy and sustainability plan

Circular economy


Smartness in networks and services

People innovation


Risk management

To verify that the system used to identify, manage and prevent business risks adequately covers sustainability risks (and, in particular, social-environmental risks), also in organisational terms

KPI 2017 2018 2023 plan objective
Specific risk intelligence system for sustainability risks started ongoing finalize integration

Disadvantaged Groups

Promote inclusive and sustainable economic growth, employment and decent work for all

KPI 2017 2018 2023 plan objective
Funds collected by means of the Banco dell'Energia - 2nd phase (M€) - - 1 (to 2019)

Responsible procurement

To develop initiatives aiming to spread the culture of health and safety at work amongst ontractors and other suppliers. Develop Green Procurement policies

KPI 2017 2018 2023 plan objective
Number of inspections carried out on road worksites


1,682 1,500/year

Health and Safety

To consolidate the training and prevention plan to reduce injuries and develop new initiatives for worker health and safety

KPI 2017 2018 2023 plan objective
Weighted accident rate (frequency indicator*severity indicator) 26.10 20.91 17.00


To add sustainability objectives to the MbO sheets (correlation between Management remuneration and Sustainability KPIs)

KPI 2017 2018 2023 plan objective
Executives with Sustainability MbO (% of the total) 85% 90% 100% (al 2020)
Percentage weight of sustainability MbO of total variable 5% 6% 10% (al 2022)
Employees assessed according to CSR parameters (% of the total) 0% 0% 100% (al 2020)


To implement training routes aimed at optimising and requalifying competences and professional development (including on matters such as sustainability, anticorruption and human rights)

KPI 2017 2018 2023 plan objective
Employees involved in sustainability sensitisation/training (% of the total) 100% 100% 100%/year
Employees involved in training on the new Code of Ethics (% of the total) 61% 77% 100% (al 2022)
Average level of approval of training (scale 1-7) 6 6 > 5

Change management

To develop change management projects to improve the organisational culture

KPI 2017 2018 2023 plan objective
Number of employees involved in at least one change management project per year (% of total office employees) 100% 100% 100%/ year
Employees subjected to induction (% of total graduates aged under 35) 32% 100% 100%/ year
Young Talent employees involved in engagement and retention initiatives (% of total) - 100% 100%/ year
Employees involved in smart working projects (% of total office employees) 5% 18% 25%

Internal Engagement

To develop a systematic listening system to employees, promoting dialogue and collaboration

KPI 2017 2018 2023 plan objective
Employees involved in feedback surveys (% of the total) 100% 100% 100%/year

Welfare and equal opportunities

To develop innovative welfare policies, also in connection with the promotion of gender equality, and optimise competences through a generational bridge that allows for the transfer of knowledge and experience between the junior and senior populations

KPI 2017 2018 2023 plan objective
Precise mapping of hard and soft skills of the structures involved with respect to the roles required - - 100% (al 2020)

2018 Performance


opportunity scenarios have been identified, which are mainly distributed over the "strategic and plan initiatives", "health and safety" and "climatic variations" types


million euro of potential increase in profitability has been estimated over the Business Plan period



  • Integration of sustainability issues into the Group's risk management activities
  • Research project for the creation of a system for the prevention and mitigation of flooding in the sewage system of the Verziano Purifier
  • Management of landslide events on hydroelectric plants

2018 Performance


people in vulnerable situations intercepted and supported with the call Doniamo Energia

Banco dell'Energia


  • Thanks to a partnership with UBi Comunità, UBI Banca has announced the issue of a new ad una "UBI Comunità per Banco dell'Energia Onlus" joint bond (Social Bond) and the proceeds of which, amounting to 100,000 euro, were donated to Banco dell'Energia Onlus
  • 15 projects were launched, winning the "Doniamo Energia" tender promoted in collaboration with the Cariplo Foundation, with the aim of assisting families in vulnerable social and economic positions throughout Lombardy. A total new contribution of 2 million euro to be allocated.

2018 Performance


hours of training on health and safety and awareness campaign "La sicurezza nasce dal pensiero"


accidents frequency index, amounting to 29.14


severity index amounting 0.71

Accident Indices


  • Awareness week on environmental, health and safety issues has been established
  • New editions of the LiHS(Leadership in Health&Safety) project in the BU Reti e Calore e BU Generazione
  • A specific module on contract management in the field of security was delivered
  • Smart DPI project, mobile alert system for the correct use of the same

2018 Performance

> 60

sustainability indicators monitorated within the sustainability Plan


of managers incentivated with MbO


middle management incentivated with MbO


meetings with the Sustainability and Territory Committee


  • The new Sustainability Plan 2018-2022, integrated with the Industrial Plan, has been defined
  • Correlation between the Manaement remuneration and the Sustainability KPIs
  • Materiality Matrix 2018 approved by the Board of Directors
  • Induction session was held for the BoD on Sustability matters

2018 Performance


of the corporate population has been involved in training sessions of the Code of Ethics and the il D.Lgs. 231/01, for a total of di 6.792 hours


Group companies have adopted a new Organization, Management and Control Model, updated pursuant to Legislative Decree 231/01


27 sites are EMAS registered


Group companies are UNI EN ISO 14001 certified



  • Definition of an Anti-Corruption Policy
  • Adoption of a new Code of Ethics, valid for all Group companies
  • Adopted a specific procedure for the International Trade Compliance
  • Integration of the new GDPR in all the companies procedures with the identification of some specific figures, in addition to those defined by legislation : Data Manager e Referenti Privacy

2018 Performance




million euro in investments in training


hours of training per capita (+ 8.6% on 2017)


days in smart working

Average training hours per person


  • The ABC managerial development project continued, with the provision of two training modules
  • Induction path dedicated to new recruits, to get to know the group better
  • Launched the program "Young Talent", the first A2A Community composed of young people chosen by the Management testimonials of energy and potential
  • The"Laboratorio delle Competenze Supply Chain" path has started
  • A survey was carried out to asses the level of satisfaction perceived by internal customers with regard to the services of the staff structures

2018 Performance


people involved in the Smart Working project




parental leaves


people with disabilities and belonging to protected categories

Personnel by age brackets


  • New program "Tempo per le famiglie" at the company nursery in Brescia
  • Launched the welfare platform to convert the performance bonus into goods and services for supplementary pension provision
  • Introduction of the figure of the "Disability Manager"
  • Social-psycological assistance services: present in 14 sited of the A2A Group, in 2018 the service involved 2.956 employee

Material issues

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