A2A considers people as the main strategic lever for the achievement of business objectives and the creation of shared value. For this reason, in 2020, despite the enormous difficulties created by the Covid-19 pandemy, the Group has nevertheless carried out numerous projects for the safety, well-being and growth of people.
Awareness-raising initiatives on safety issues continued, such as Safety Monday, a monthly event dedicated to safety and the promotion of good habits through unconventional communication systems and languages. These initiatives have also made it possible to further improve the Group’s accident index, reaching a value under 10% in 2020.
In addition, training initiatives continued - mainly online - including:
Group employees (+2% compared to 2019)
of employees are hired on permanent contract
training hours (13 hours per capital)
(% of total of managers)
In 2020, due to the Covid-19 emergency, A2A involved in smart working all resources with a digital user (7,500), making it the main working mode in the most acute phases of the emergency. This has led to the enhancement of virtual meeting tools, to allow people to work in the best possible way.
Moreover, since the beginning of the pandemy, A2A has given an immediate response to the need for internal and external information, through the creation of a central committee and a committee for each business structure, with the task of overseeing and promptly communicate any new internal information or related to DPCM.
In 2020, the Group seized the opportunities of the legislative provisions that allow the introduction of new facilities for the development of corporate welfare, integrating the initiatives. The initiatives, in 2020, focused on 3 areas:
The new healthcare system, created through a shared pathway by the A2A bilateral governing body, started in 2020, involved 4,600 member employees who put about 4,000 family members on coverage against more than 13,000 requests.
In a year as delicate as 2020, where proximity and contact have been sacrificed for the safety and health of all, A2A has created the community "Incontriamocina2a", open to all colleagues who have access to the intranet company (about 7,500 people). A virtual community to recreate those moments of meeting among colleagues that the Covid-19 emergency has cancelled in the traditional ways, but that are instead essential in everyday work. The community is divided into 5 thematic areas (sport, cooking, networking, art and culture and social commitment) on which to exchange information and opinions. Between May and December 2020, there were about 28,000 views, and there were about 50 active discussions.