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Efficiency in end use

Policy and sustainability plan

Circular economy


Smartness in networks and services

People innovation

Efficiency in end use

Develop energy efficiency measures for public and private real estate assets

KPI 2017 2018 2023 plan objective
CO2  avoided thanks to the installation of new boilers for end customers (Caldaia2a + Caldaiapiù offer) - cumulative value (t) 31 49 360
CO2  avoided thanks to measures to promote energy efficiency in end use: offer LED kit - cumulative value (t) 5,185 11,778 45,000
CO2  avoided thanks to measures to promote energy efficiency in end use: industrial ESCO activities - cumulative value (t) 696,963 1,844,329 6,500,000
Number of projects to convert boilers (condominiums/tertiaries) - cumulative value - 35 580

Sustainable development goal


Make cities inclusive, safe, resilient and sustainable

Material issues

2018 performance

- 7%

CO2 emissions - Scope 1 - compared to 2017 (amounted to approximately 7,5 million tonnes)

- 10%

the Group emission factor (equal to 380 g/kWh) compared to 2017



million tonnes of CO2 avoided thanks to the technologies used to produce energy



Group plants are subject to the Emissions Trading Scheme


Avoided emissions of CO2 and energy savings in energy processes


  • The exit route from the use of coal in the city of Brescia has been started, thanks to numerous interventations, which will make it possible to start the first coal-free thermas season in 2022
  • 2 million tonnes of CO2 avoided thanks to the ESCO activities of Group companies
  • A2A district heating system permitted to avoid more than 210 thousand tonnes of CO2 in 2018, thanks to the elimination of individual private boilers

2018 performance


milion electricity customers


milion gas customers



aqueduct users



district heating users


Natural gas emergency service (2018)


  • –– Training course for conciliators of the Integrated Water Service and District Heating
  • Monitoring emergency response and ARERA standards of the distribution networks
  • Inforeti app to receive information about Unareti sites
  • A2A Energia best performer indagine qualità call center ARERA

Discover the other actions of decarbonisation