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Operating with a competitive edge in the long term while championing social, environmental and economic values: this is what sustainability means to us.

We have believed in the importance of sustainability for over one hundred years; it is our way of generating and distributing value in a lasting and independent way, attuned to reconciling the needs of those with whom we interact every day: customers, suppliers, associations, policymakers.

The experience of a grand past, the challenge of a continually changing future. Together. 



We believe that every innovation is a step ahead and, at the same time, an important venture. That is why we began to publish our Sustainability Report in 2008 and this year our first Integrated Report. The document  is  an update of the previous sustainability report of which  it mantains the same transparency and completeness level, together with the  international reporting criteria of Global Reporting Initiative (guidelines GRI-G4); at the same time it  fully embraces the International Integrated Reporting Council (IIRC) framework, that  foster enterprises to represent  shortly the process of creating shered value , highlightening strategy and  orientation towards the future. 


We want to testify the  efforts made by the Group to build a better future that can be shared with our customers and society in general and for this reason we have decided to make the  Shereholder’s meeting approve the document.


Furthermore, in 2015 we started, first in Italy, to publish  Local Sustainability Reports  referred to specific territories on which we operate.


Browse our 2017 Report



As part of the process of integrating the principles of sustainability into company strategy, we at A2A have developed a Sustainability Policy embodying long-term objectives (2030) embodied in a Sustainability Plan for 2020. These are two instruments we have developed starting from the United Nation’s seventeen Sustainable Development Goals for 2030. The SDG provide an appropriate response to the most pressing needs of a future based on equity, inclusion, and growth, in keeping with the resources available on planet earth.

Via our Group’s Sustainability Policy, we express our commitment to helping communities follow a path toward a sustainable future, becoming the protagonists of a new circular, low-carbon economy based on networks and smart services.

We also want to contribute actively to the wellbeing of society and to improving working conditions, increasing transparency, and enhancing dialogue with our stakeholders.


Forum Ascolto

For our Group, the ability to listen and respond appropriately and effectively to community expectations is of fundamental importance.

This is why we have undertaken a process of deepening contact with the geographical communities in which we operate, implementing a new model of engagement based on multi-stakeholder forums.


We call them forumAscolto: they are appointments for dialogue and discussion that encourage expression of the specific characteristics of each individual community, build a conversation on issues that are important for A2A and its stakeholders, contribute to the development of ideas and projects in line with Group objectives, and create shared value.

Participants in the Forum Ascolto are opinion leaders and representatives of the local communities where we operate, representing a range of different interests. The forums produce concrete proposals that A2A analyses and evaluates, implementing those that create the greatest benefits for the company and the community, contributing to increasing wellbeing and quality of life. Many projects emerging from these forums have already been implemented, starting with the Banco dell'Energia.

Forum Ascolto


Sustainability is a value that we all can learn. We are thus committed to developing and promoting an ongoing dialogue with communities via the Schools Project, a live channel for planning, sharing and gaining experience. This is where we listen to questions, this is where we seek and provide responses to the needs of every geographical community.

Every year we involve over twenty thousand people – teachers and students – in guided tours of our facilities, in competitions, workshops, seminars, and talks by experts in the classroom.  

These are the occasions for developing important themes such as environmental education, circular economy, energy production, water cycle, sustainability, and, above all, energy savings.

Tours of the facilities and the Energy and Environment Center (Casa dell’Energia e dell’Ambiente) in Milan are free of charge and are easy to reserve via the website. Additionally, A2A is also committed to helping the youngest among us with scholarships and school-work programmes.

Because there is no energy without knowledge.


Global compact

A2A voluntary adheres to Global Compact, an initiative from UN for the promotion of culture of enterprise citizenship.

Structured as a public-private partnership among United Nations, the private sector, governments and civil society, the GC encourages the creation of a sustainable economic, social and environmental context. The Group  follows and supports the universal principles for the four areas of interest (human rights, labour, environment and anti-corruption) integrating them in its strategy and in its business through the definition of real tools, such as  Sustainability  Policy and Plan.


The Group guarantees the periodic disclosure of relevant information about the above mentioned thems, both within and outside the Company, throught a document that represents the Communication on Progress (CoP, level «advanced». In 2016 A2A has participated to some working groups started by the Global Compact Network Italia and to the first «Italian Business & SDGs Annual Forum», a multistakeholder meeting focused on the role that the private sector is called to play to support the achivement of United Nations Sustainable Development Goals to 2030



Alignment between finance and sustainability occurs with increasing frequency thanks partially to the Environmental Social & Governance Investors, i.e. investors attuned to criteria of environmental, economic and social responsibility.


This is a future in which we at A2A strongly believe. Our Group is analysed and assessed, according to these criteria, by analysts and investors. Our stock is included in ethical or sustainability indices, such as:


  • Solactive Climate Change Index;
  • Standard Ethics Italian Index;
  • Euronext Vigeo index: Europe 120; 
  • ESI Excellence Europe.


Since May 2013, A2A has also been included in the ETHIBEL EXCELLENCE Investments Register and takes part annually in CDP (Carbon Disclosure Project), Vigeo, RobecoSAM, and ETICA SGR assessments.


In 2016 A2A has been included in the «LEADERSHIP» section of CDP, reserved to enterprises leaders in fighting climate change, receiving a rating equal to A-.  In December 2016 has been also included in Euronext Vigeo Europe 120 Index that characterizes the 120 european companies that have achieved the best environmental , social and governance performances, on the basis of 330 indicators analyzed.

Our presence is a promise of a major investment: the future.


Anna Villari
CSR and Publishing Products

Tel. 02-7720.4175
Fax 02-7720.3535