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Operating with a competitive edge in the long term while championing social, environmental and economic values: this is what sustainability means to us.

We have believed in the importance of sustainability for over one hundred years; it is our way of generating and distributing value in a lasting and independent way, attuned to reconciling the needs of those with whom we interact every day: customers, suppliers, associations, policymakers.

The experience of a grand past, the challenge of a continually changing future. Together. 



This year A2A celebrates its first decade. An important event. Furthermore, it is remarkable that its fascinating path, originating from a company merger that made public service history in Italy, has been narrated from the outset, also through the sustainability report. Our thinking and actions have always moved in a three-dimensional space: environment, economy and society.

This year’s Integrated Report also represents the Consolidated Financial Statement of the Group for the first time, pursuant to Italian Legislative Decree 254/16.

We have confirmed the methodological choice to refer to the Integrated Reporting Framework, as well as the consolidated international guidelines of the Global Reporting Initiative.

We want the document to remain a privileged opportunity for dialogue, challenging ourselves and looking to the future, starting from today's clear vision.

Furthermore, since 2015, we have also begun, the first do so in Italy, to publish Territorial Sustainability Reports referring to specific territories where we operate

2018 Integrated Report



As part of the integrating sustainability into corporate strategy process, at A2A we have drawn up our Sustainability Policy with long-term objectives (2030), developed through a medium-term Sustainability Plan that will be updated over the duration, at the same time as the Industrial Plan. Two tools that we have developed starting from the United Nations’ 17 Sustainable Development Goals 2030. The Sustainable Development Goals adequately respond to the most stringent requirements of a future based on principles of fairness, inclusion and growth, within the resource limits of the planet.

By the Group’s Sustainability Policy, we express our commitment to help communities on a path towards a sustainable future, becoming protagonists of a new circular, low-carbon economy, based on smart networks and services. 

We also want to actively contribute to the well-being of communities and to improve working conditions, increase transparency and to improve the dialogue with stakeholders.


Forum Ascolto

For our Group, the ability to listen and respond appropriately and effectively to community expectations is of fundamental importance.

This is why we have undertaken a process of deepening contact with the geographical communities in which we operate, implementing a new model of engagement based on multi-stakeholder forums.


We call them forumAscolto: they are appointments for dialogue and discussion that encourage expression of the specific characteristics of each individual community, build a conversation on issues that are important for A2A and its stakeholders, contribute to the development of ideas and projects in line with Group objectives, and create shared value.

Participants in the Forum Ascolto are opinion leaders and representatives of the local communities where we operate, representing a range of different interests. The forums produce concrete proposals that A2A analyses and evaluates, implementing those that create the greatest benefits for the company and the community, contributing to increasing wellbeing and quality of life. Many projects emerging from these forums have already been implemented, starting with the Banco dell'Energia.

Forum Ascolto


Sustainability is a value that is learned. This is why we develop a constant dialogue with communities and territories through the School Project, an open channel where we can plan, share and gain experience. It is here that we listen to questions, it is here that we try and give answers to each area’s needs.

In 2017, we involved over thirty-four thousand people, including teachers and students, in guided tours of our facilities, contests, laboratories, seminaries and interventions by experts in the classroom.

It is on these occasions that we develop important issues such as environmental education, circular economy, energy production, water cycle, sustainability and, above all, energy saving.

Visits to facilities and to the Casa dell'Energia e dell'Ambiente (Energy and Environment House) in Milan are free and easily booked via their website; moreover, A2A is committed to supporting young people through scholarships and alternative school-work paths.



Global compact

A2A voluntary adheres to Global Compact, an initiative from UN for the promotion of culture of enterprise citizenship.

Structured as a public-private partnership among United Nations, the private sector, governments and civil society, the GC encourages the creation of a sustainable economic, social and environmental context. The Group  follows and supports the universal principles for the four areas of interest (human rights, labour, environment and anti-corruption) integrating them in its strategy and in its business through the definition of real tools, such as  Sustainability  Policy and Plan.


The Group guarantees the periodic disclosure of relevant information about the above mentioned thems, both within and outside the Company, throught a document that represents the Communication on Progress (CoP, level «advanced». In 2016 A2A has participated to some working groups started by the Global Compact Network Italia and to the first «Italian Business & SDGs Annual Forum», a multistakeholder meeting focused on the role that the private sector is called to play to support the achivement of United Nations Sustainable Development Goals to 2030



The meeting point between finance and sustainability takes place more frequently thanks to Environmental Social & Governance Investors, investors who pay attention to environmental, economic and social responsibility criteria.

It is a future that A2A also believes in. Our group is assessed and analysed according to these criteria, by analysts and investors. Our name is included in ethics or sustainability9 indices, such as:

  • ECPI Euro ESG Equity
  • Ethibel Sustainability Index Excellence Europe
  • EURO STOXX Sustainability Index
  • Euronext Vigeo Europe 120
  • Solactve Climate Change Index
  • Standard Ethics Italian Index

As of May 2013, A2A is also included in the ETHIBEL EXCELLENCE Investments Register and in the Ethibel Pioneer Investment Register.
In addition, A2A participates in the CDP (Carbon Disclosure Project) annual assessment, Climate change and Water questionnaire, Vigeo-Eiris, RobecoSAM, ETICA SGR and the "Top 100 Green Utilities” (Energy Intelligence Group).
In 2017, the first year of its participation, A2A was included in the LEADERSHIP section of the CDP Water questionnaire, an assessment relating to issues on water resources, and obtained a B rating in the Climate Change questionnaire dedicated to climate change.
Our presence is the promise of a great investment: the future.


Anna Villari
CSR and Publishing Products

Tel. 02-7720.4175
Fax 02-7720.3535